Information We Collect
We may collect the following information about you:
- Personal information, such as your name, email address, and/or phone number when you provide it to us through forms, subscriptions, or other interactions with our website or services.
- Information about your use of our website and services, such as your IP address, browser type, and the pages and features you access.
- Location information, such as your IP address or location data when you use our website or services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our website and services, including personalizing your experience and responding to your requests.
- To communicate with you about your account, form submissions, and other matters related to your use of our website and services.
- To analyze and understand how our website and services are used, and to improve and develop new features and services.
- To enforce our terms of service and prevent misuse of our website and services.
User-Generated Content: We may allow users to submit comments, reviews, or other content related to their experiences with our services, including but not limited to hotel reviews. By submitting such content, users acknowledge and agree that it may be publicly visible on our website.
Moderation:We reserve the right to moderate and review user-generated content for compliance with our community guidelines and to ensure it aligns with our values. Inappropriate or violating content may be removed without notice.
Cookies and Tracking Technologies
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.
Your Choices and Rights
You have the following choices and rights regarding the collection and use of your information:
- You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
- You can adjust your browser settings to block cookies or to alert you when cookies are being sent. However, some features of our website and services may not function properly if cookies are disabled.
- You can access and update your personal information and privacy settings through your account settings on our website.
- You can exercise your rights to access, rectify, erase, restrict, object to, or withdraw your consent to the processing of your personal information, or exercise your right to data portability, by contacting us at the contact information provided below.
- You also have the right to file a complaint with a data protection authority if you have concerns about our collection or use of your personal information.
If you are a user located in the European Union (EU) or European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to the processing of your personal data. In compliance with the GDPR, we provide the following rights to users from the EU or EEA:
- Right to access: You have the right to request access to the personal data we hold about you.
- Right to rectification: You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
- Right to erasure: You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when you have objected to the processing.
- Right to data portability: You have the right to request that we provide your personal data to you in a structured, commonly used, and machine-readable format, or to transmit the data directly to another controller, where technically feasible.
- Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or when the processing is based on our legitimate interests or is for statistical purposes.
To exercise any of these rights, please contact us at email@example.com. We will respond to your request within a reasonable time frame and in accordance with applicable data protection laws.
Please note that our chatbots do not collect or process personal data. The GDPR compliance rights mentioned above apply to the personal data collected through our membership database, email/contact forms, and other data collection points on our website and services."